XS Direct FAQ

frequently asked questions

	What is an Excess ? I had a claim last year. Does that affect my XS Direct premium ? Does my XS Direct premium go up if I have a claim ? Do XS direct apply special loadings for claims? Do I have to pay for bumps and scrapes myself ? How does a high Excess policy save me money? How likely is it I'll have a claim ? Do XS customers get a bonus certificate ? Is windscreen cover included ? Who are XS direct ? Who is this policy for ? Do you insure named drivers ? Why should I take out this policy ? What Licences does XS accept? Do convictions affect affect my XS premium ? Do XS insure young drivers ? Is there a minimum car value XS Direct will insure ? Do penalty points affect my premium? Will an immobilizer reduce my premium ? Is XS DIRECT regulated? Do you insure cars worth 150,000 ? Are there approved garages for repairs? Is XS direct comprehensive ? Do you have a privacy policy?

	What is an Excess ? [ Saturday, January 13, 2007 ]
	Every car insurance policy has an excess. It means that drivers pay the first portion of any claim. It is an all sections excess per event
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	I had a claim last year. Does that affect my XS Direct premium ? [ Saturday, January 13, 2007 ]
	Past, present or future claims have absolutely no impact on our pricing and unlike most car insurance companies in Ireland we accept drivers with outstanding claims up to any amount.
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	Does my XS Direct premium go up if I have a claim ? [ Sunday, January 14, 2007 ]
	We guarantee we don't put your premium up if you claim. That's a guarantee a lot of other insurance companies don't give when you read the small print, even with their bonus protection products.
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	Do XS direct apply special loadings for claims? [ Sunday, January 14, 2007 ]
	Many other insurance have special loadings if they dislike the number of claims made by a policyholder or the particular events surrounding a claim. These loadings can even be applied to clients that have spent money on bonus protection. We do not load for claims in any circumstance because we want our products to be fully transparent.
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	Do I have to pay for bumps and scrapes myself ? [ Sunday, January 14, 2007 ]
	Every driver on the road does that anyway rather than losing their bonus. All we've done is make everything transparent and allow drivers that get penalised heavily by the bonus system start with a clean slate.
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	How does a high Excess policy save me money? [ Sunday, January 14, 2007 ]
	Think of it this way. You've got a definite saving. The Excess is only if you are unfortunate enough to have a claim. And in that case, the Excess should be compared with the real cost of a claim with another insurance company. We use a simple rule of thumb, losing your full bonus with another company costs up to three times your premium.
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	How likely is it I'll have a claim ? [ Sunday, January 14, 2007 ]
	If you look at the stats for drivers aged over 25, only 1 in 20 drivers is unfortunate enough to have to make a claim costing over 1000 Euros.
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	Do XS customers get a bonus certificate ? [ Sunday, January 14, 2007 ]
	On renewal, XS direct issue a letter detailing Years of Claims Free Driving. This is accepted by all car insurance companies in Ireland.
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	Is windscreen cover included ? [ Sunday, January 14, 2007 ]
	Yes, windscreen cover is available as an option at 40 Euros.
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	Who are XS direct ? [ Sunday, January 14, 2007 ]
	XS Direct is an innovative new Irish company in motor insurance, that was started up in 2005 to provide high premium drivers with significant savings by having a high Excess.
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	Who is this policy for ? [ Sunday, January 14, 2007 ]
	XS Direct is competitive for drivers over 25 paying high premiums because they only have a zero, one or two or Year Bonus, particularly those driving high end cars. Drivers on their first policy, leaving a fleet policy, coming back from abroad or insuring a second car are penalized by the bonus system even when they haven't made a claim.
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	Do you insure named drivers ? [ Sunday, January 14, 2007 ]
	Yes. Simply get a quote for each person you want on the policy and the premium will be the highest amount.
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	Why should I take out this policy ? [ Sunday, January 14, 2007 ]
	If you feel that you're a responsible driver, but you've been unfortunate to lose your bonus or are getting your first policy, then XS Direct lets you start with a clean slate
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	What Licences does XS accept? [ Sunday, January 14, 2007 ]
	XS Direct accepts full and provisional irish licenses and EU licences. We will consider non-EU licences on referral, so ring us or talk to your broker.
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	Do convictions affect affect my XS premium ? [ Sunday, January 14, 2007 ]
	We exclude drivers with convictions for drunk driving, dangerous driving or driving without insurance. In some cases, we can offer more favourable terms to drivers with no convictions whatsoever.
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	Do XS insure young drivers ? [ Sunday, January 14, 2007 ]
	As a start up company establishing a new concept, we are initially targeting drivers over 25. As we go forward, we will be able to offer better terms for younger drivers.
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	Is there a minimum car value XS Direct will insure ? [ Sunday, January 14, 2007 ]
	Yes, because we have a high excess, drivers with cars under €5,000 in value or cars over 10 years old less than €10,000 in value are not suitable for this type of policy. We would recommend a Third Party Fire & Theft policy for cars of that value.
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	Do penalty points affect my premium? [ Sunday, January 14, 2007 ]
	No. We have seen no evidence that penalty points indicate a greater risk. In the UK, the experience has been that as drivers get penalty points, they drive more safely. So for the moment our intention is not to load for penalty points.
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	Will an immobilizer reduce my premium ? [ Sunday, January 14, 2007 ]
	XS DIRECT takes the view that a high EXCESS is sufficient incentive for people to improve their driving behaviour and to protect their car - which includes off-street parking, immobilisers and any other safety measures you can take.
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	Do you insure cars worth 150,000 ? [ Sunday, January 14, 2007 ]
	Yes, the pricing is on the website but we do require a tracking device. We will also have additional questions on parking, security and usage.
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	Are there approved garages for repairs? [ Sunday, January 14, 2007 ]
	No, we leave that up to customers. However, you must provide a written estimate for us to approve before any repairs can begin.
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	Is XS direct comprehensive ? [ Sunday, January 14, 2007 ]
	XS Direct is a fully comprehensive policy covering all possible large claims. Your car, as well as third parties, are covered in the event of an accident. It allows for social and limited business use, named drivers, temporary substitutions, driving other cars and driving abroad (3rd party).
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	Is XS direct regulated ? [ July 2009 ]
	Our policies are issued by the International Insurance Company of Hannover Limited. The International Insurance Company of Hannover Limited is authorised and regulated by the Financial Services Authority in the UK and XS Direct is the brand name of the product. The policies are distributed by XS Direct Insurance Brokers Limited. XS Direct Insurance Brokers Limited is regulated by the Irish Financial Regulator.
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	Do you have a privacy policy? [ Sunday, January 14, 2007 ]
	We have comprehensive security measures to protect against the loss, misuse, and alteration of data on our system. Information submitted to brokers is only available to employees managing this information for purposes of quotations. We never sell or rent individual personal information. We have this privacy policy to demonstrate our firm's commitment to your privacy and the protection of your information.
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